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Excellus BlueCross BlueShield, a nonprofit independent licensee of the Blue Cross Blue Shield Association serving a 31 county area in Upstate New York, has been licensed by Consumer Reports to help educate patients, employers and providers across upstate New York about the importance of…
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The overuse of imaging studies is not a new problem. It’s been recognized for years. One tactic that payers have attempted to use is simply to reduce the financial incentive, by reducing reimbursements.
However, an even better approach might be to try to limit imaging studies and other tests and treatments that are inappropriate, unnecessary, wasteful,…
Consumer Reports has developed a brief guide to help people understand how the changes brought about by health reform, the Affordable Care Act (ACA) of 2010, will affect individuals and families, now and in the future.
The new guide provides easy-to-understand, usable information about the law so people can be prepared for the changes to come…
A new nationwide survey has found two significant gaps between patients’ expectations and their experiences.
People reported that they are told about their medical options far less often than they want, and that their medical care appears to be poorly coordinated.
The survey, conducted for the Institute of Medicine, was described in an opinion piece published in the Journal…
At the Consumer Reports Health Ratings Center, we’re getting a lot of attention right now for our work on the Choosing Wisely campaign. But we’re equally proud of our other ground-breaking projects aimed at helping consumers understand and compare their healthcare options.
The Health Ratings Center was established in 2008, with the aggressive mission of rating doctors, hospitals and…
The Choosing Wisely campaign is “an important first step,” but just identifying low-value procedures is not enough to change doctors’ and patients’ behavior, according to a commentary on the campaign, published in the Journal of the American Medical Association.
The authors, three medical economists, suggest that a next step might be to adjust insurance terms to favor…
Imagine shopping at a store where neither you nor the clerk could see the pricetags. Imagine trying to make smart shopping decisions if you first see the bills a month later. It’s impossible. And yet, that’s what healthcare consumers face every day.
Hidden medical prices increasing matter, because patients are assuming an ever-greater share of their…
We’re pleased to share the news that Choosing Wisely, the campaign that Consumer Reports has been working on in partnership with the ABIM Foundation, leading medical specialty societies, and consumer organizations, was featured in Medscape’s The Year In Medicine 2012: News That Made a Difference, announced on December 4.
Such recognition of the Choosing Wisely campaign comes at the end of a year…
In a special edition of the magazine, Consumer Reports is publishing Ratings of 19 Wisconsin medical groups that, combined, serve nearly half the state’s patients. The Ratings are the result of a unique collaboration with the Robert Wood Johnson Foundation (RWJF) and the Wisconsin Collaborative for Healthcare Quality (WCHQ) with whom the medical groups have voluntarily shared…
Patients who find time to ask their doctors about the cost of a proposed test or treatment are often wasting their time. Medical education traditionally avoids the subject, and medical billing is probably just as puzzling to physicians as it is to patients.
Doctors in training at the University of California, San Francisco, saying it’s “increasingly…