News and notes

Patient experience ratings released

Thanks to a grant from the Robert Wood Johnson Foundation’s Aligning Forces for Quality program, for the first time in its history, Consumer Reports has unveiled Patient Experience Ratings of primary care physician groups. The Ratings cover nearly 500 practices in Massachusetts, and were compiled in collaboration with Massachusetts Health Quality Partners (MHQP).

To get the word out to consumers in Massachusetts, Consumer Reports produced a special version of the July issue of Consumer Reports magazine for distribution to subscribers and newsstands in the state. This special issue features a 24-page insert with the  Ratings of physicians’ practices.

These Ratings offer opportunities for patients and physicians to work together to build strong partnerships and to support patients in becoming more involved in their care decisions. In addition, the reports are useful for doctors and their care teams to identify areas for improvement.

This is the first of what we hope to be many partnerships with other organizations to provide physician Ratings in other states as well.

Download the full story and Ratings table

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